Privacy Policy

1. Introduction

Welcome to Er G – Engineering Hub Nepal (erg.com.np). This Privacy Policy explains how we collect, use, and protect information when you visit our website. By using Er G, you agree to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

• Contact form submissions — name, email address, phone number, and message content when you contact us.
• Download activity — we track which district rate documents are downloaded to improve our service.
• Usage data — pages visited, search queries on our platform, and general browsing patterns via analytics tools.
• Device information — browser type, IP address, and device type for security and performance purposes.

3. How We Use Your Information

• To respond to your inquiries and provide engineering consultancy.
• To improve our district rate database and website experience.
• To send updates about new district rates if you have subscribed.
• To maintain website security and prevent abuse.
• To analyse usage patterns and improve our services.

4. Cookies

We use essential cookies to maintain website functionality and analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings, though some features may not work correctly without them.

5. Third-Party Services

Er G uses the following third-party services which have their own privacy policies:

• Google Analytics — website traffic analysis.
• Vercel — website hosting and deployment.
• Blogger / TheGaneshPost — engineering blog content.
• Google Gemini API — AI assistant responses.

6. Data Storage & Security

Your data is stored securely using industry-standard practices. Contact form submissions are stored in our PostgreSQL database with appropriate access controls. We do not sell your personal information to any third party.

7. Your Rights

You have the right to access, correct, or request deletion of any personal information we hold about you. To exercise these rights, please contact us at chapagainganeshutube98@gmail.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.

9. Contact Us

For any questions about this Privacy Policy, please contact: